Customer Guarantee

Quality and Customer Service is what we hang our hats on. 

You aren’t a nine-digit customer number to us; we might need to know your order number when you call but frequently we’ll be able to know what we’re talking about just by your name. 

You can see our Frequently Asked Questions (FAQS) page which has a ton of information about who we are and what we do and how we do it. We try to be completely transparent and will try to answer your questions to the best of our ability with clear, honest communication.

Our customer service is world class.

We love seafood. And we are excited to share our premium-quality seafood with you.

Here are some of the positive reviews of our service that we are very proud of (you can also read reviews of our products in our shop):

“I ordered a variety box of fish from Alaska Gold Seafood by Seafood Producers Cooperative and they exceeded all expectations. It was packaged very well with dry ice. In the package was a hand written thank you letter to me with a number to call if I had any issues.” Andy from Bellingham, WA

“The service is superb–fast–dependable–and packed excellent.” Rosemary from Jamestown, NY