We ship all perishable items (frozen fish portions and fillets) via FedEx, UPS, OnTrac or GSO. We do not deliver on weekends and will not ship to have a perishable order in transit over the weekend. So, in essence, we will wait to ship our frozen seafood Monday for orders placed later in the week.
For all canned seafood, we ship ground and an order might take 3-5 business days to arrive.
There is no need to be present when the shipment arrives. There is no signature required on the package. However, you will want to get your perishable fish into a freezer soon. We send an email with tracking information after 5pm PST the day an order ships. Below is our regular shipping schedule. Use the instructions to find out when you can expect your delivery, given normal shipping conditions (weather might play a factor and so do holidays–plan ahead.)
This is what a frozen seafood delivery from Alaska Gold should look like.
Use the below map only as a guide. If you have a date that you want to have your seafood delivered by, please contact us. That way we can communicate to you when we expect the order to arrive.
Find the number of days in transit to the order’s destination on the map below. Then, check the transit area details below. Note that an order placed on a Monday, for example, after 9:45 AM CST, will not be picked up by our shipping program until Tuesday. Given the map below, it will ship accordingly on Tuesday.
1 Day Transit Areas
Orders ship Monday through Wednesday with delivery the next business day after the order ships. Orders placed after Wednesday at 9:45 AM CST will ship the following Monday.
2 Day Transit Areas
Orders ship Monday and Tuesday with delivery the second business day after the order ships. Orders placed after Tuesday at 9:45 AM CST will ship the following Monday.
3 Day Transit Areas
Orders ship Monday with delivery the third business day after the order ships. Orders placed after Monday at 9:45 AM CST will ship the following Monday.
Sometimes we aren’t able to ship because of weather. There might not be a weather problem where you live, but maybe a hub in between you and us is affected. We aim to be on the safe side, given that we have a highly perishable product and we won’t ship until we know all is clear. Sometimes your order might not slip into our shipping program in time to get out when the map says it will.
Q: Can I request a specific ship date?
Occasionally we get requests for a shipment to arrive on a certain date. We do our best to accommodate these requests. Usually, shipments can be timed to arrive on a specific date. Please contact us for shipping requests and questions.
Q: What is “Rush Shipping”?
On the checkout screen, there is an option to select “Rush Shipping” for $85. However, take note: An order placed on a Monday, for example ,after 9:45 AM CST, will not be picked up until Tuesday. An order with “Rush Shipping” will ship overnight to arrive Wednesday in this case. If you need an item to arrive on a Friday, you will need to place the order with “Rush Shipping” before Thursday at 9:45 AM CST. We ask that you reserve the “Rush Shipping” for emergencies. Take advantage of our free shipping and plan ahead.